At BOLIUM BAGS, your satisfaction is our priority. If you are not completely satisfied with your purchase, we offer a simple returns policy:

Return Period

We accept returns within 30 calendar days of receiving the product.

General Conditions

• The customer is responsible for covering the shipping costs to return the item, except in cases of faults or defects, in which no return cost will apply.
• Items must be in perfect condition, unused, and in their original packaging, as they must be suitable for resale.
• Returns will not be accepted for products that show signs of use, stains, or damage.

How to Start a Return

Please contact us at info@boliumbags.com and include:

• Full name
• Order number
• Reason of return

We will provide the necessary instructions to complete the return.

Once the product has been received and verified, we will process the refund using the original payment method. Depending on the bank, the refund may take 3–15 business days.